PRIVACY POLICY
The purpose of this Policy is to inform interested parties about the different processing carried out by the responsible organisations through the website and that affects their personal data, all in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.
Company name: IBERIA LAE SA Operadora Unipersonal
NIF/VAT: A85850394
Address: C/ Martínez Villergas, 49 28027 Madrid
Contact: info@iberia.es
Privacy Policy: https://www.iberia.com/es/privacy-information/
FOUNDSPOT, S.L., domiciled at C/ Alameda nº 22 (28014) Madrid, with NIF B87946877, WEB: www.foundspot.com and e-mail info@foundspot.com .Foundspot's Data Protection Officer: SEGURIDAD Y PRIVACIDAD DE DATOS, SL, with contact telephone number 963 122 868 and email infodpo@forlopd.es
□ USERS/WEBSITE BROWSERS/CUSTOMERS
We will process the personal data provided to:
● To respond to requests, complaints and incidents transferred through our contact channels incorporated into the website on the basis of our legitimate interest and compliance with legal obligations.
● To comply with legal obligations that are directly applicable to us.
● Protect and exercise our rights or respond to claims of any kind based on our legitimate interest in protecting our image, business and track record.
● Where appropriate, to send satisfaction and/or quality surveys on the basis of our legitimate interest in evaluating the service provided.
● Manage the scheduling of the return of the identified object based on the execution of the signed contract.
□ USERS/WEBSITE NAVIGATORS
● We will process the personal data provided to understand the behaviour of the surfer within the website in order to identify and prevent possible computer attacks on the website, based on our legitimate interest in guaranteeing the security of the platform, protecting user data and preserving the integrity of our systems.
● Manage your registration on the entity's web platform and generate a username and password based on your consent. Your refusal to provide us with authorisation will make it impossible to register on the platform.
□ CLIENTS
In short, for the purposes indicated in the section "users/navigators of the website", we will process your personal data provided to carry out procedures related to the shipment of the identified object and to carry out the associated administrative, accounting and tax procedures, all based on the execution of the contract signed and in compliance with the legal obligations associated with said contractual relationship.
As part of our services, we use the Redsys payment gateway to process financial transactions and make sure your payments are made securely and efficiently. We encourage you to review Redsys' privacy policy beforehand to understand how they handle your personal information by clicking here.
The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected.
Once the data is no longer necessary for the processing in question, they will be duly blocked in order to, where appropriate, make them available to the competent Administrations and Public Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period for actions that may arise from the relationship with the client and/or the storage periods provided for by law.
Data Lock Period:
● THE CIVIL CODE. Between 1 and 5 years depending on the case, in accordance with the provisions of articles 1964.2 and 1968.2 of the aforementioned legal body.
● THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of Article 30 of the aforementioned legal body. It applies to commercial information related to (invoices issued and received, receipts, rectifying invoices, bank documents, etc.).
● THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned legal body. It applies to information related to tax obligations.
The website does not make automated decisions or create profiles.
During the period of processing of your personal data, the organization may transfer your data to the following recipients:
● Judges and Courts.
● State Security Forces and Corps.
● Other competent public authorities or bodies, when the controller has a legal obligation to provide personal data.
● Banks and Financial Institutions.
● Courier companies for the remittance of the identified object.
The organization does not carry out any International Data Transfer. In the event that it is subsequently necessary to carry out international data transfers, the degree of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.
In order to make you participate in our activity, and so that you can be aware of our news, we inform you that FOUNDSPOT, S.L. has created profiles on Social Networks.
All users have the opportunity to join our social networks or groups. However, you should bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as make sure to configure your preferences regarding the processing of data.
Below, we detail the link to the privacy policy of the different Social Networks in which we have a presence, so that you can access the privacy policies at all times and configure your profile to guarantee your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
Twitter: https://twitter.com/es/privacy
Instagram: https://privacycenter.instagram.com/
Linkledin: https://es.linkedin.com/legal/privacy-policy?
Interested parties may request more information about the processing of their personal data as well as exercise at any time and free of charge the rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, oppose it, request the portability of these (whenever technically possible) or withdraw the consent given and, where appropriate, not to be the subject of a decision based solely on automated processing, including profiling.
To this end, you may send a letter to the postal address or e-mail address indicated in the header of the person in charge to whom you wish to address your request to exercise your rights. For the appropriate purposes, we inform you that you may be asked for your ID card or any other similar document, in order to prove your identity, provided that this cannot be done by other less intrusive means.
In the event that you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website www.aepd.es
The user guarantees that the data provided is true, accurate, complete and up-to-date; undertaking to inform of any change with respect to the data provided, through the channels enabled for this purpose and indicated in point one of this Policy. It will be responsible for any damage, both direct and indirect, that it may cause as a result of non-compliance with this obligation.
In the event that the user provides data from third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.
This Privacy Policy may be modified/updated in accordance with the legal requirements established or in order to adapt it to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to the website. For this reason, we advise users to periodically visit our Privacy Policy.
If you have any questions about this Policy, you can contact the responsible parties by writing to the postal address or email address referenced in the header.
Last Revised May 5, 2025